Product Features

What are the main features of this product?

The product has numerous features that make it stand out, including ample spacing between plugs, multiple USB ports (USB-A and USB-C), surge protection, and a braided, flat cord. The cord length is sufficient for most setups, and the power strip has both top and bottom plug placements for convenience. The recessed wall plug ensures furniture can fit close to the wall without bending the cord.

What materials is the product made from?

The product features a braided fabric cord, which enhances its durability and reduces fraying. The body of the surge protector is made from solid plastic, designed to be both lightweight and durable.

Is the product water-resistant?

User reviews and product descriptions do not mention water resistance. Given the electrical nature of the product, it is advisable to avoid exposure to water.

What technologies does the product use?

The surge protector utilizes advanced protection circuits, including TVS (Transient Voltage Suppressor), MOV (Metal Oxide Varistor), and GDT (Gas Discharge Tube) technologies to safeguard devices from electrical spikes. It also includes USB-A and USB-C charging ports, offering 5V/2.4A and 5V/3A output, respectively.

How long is the product under warranty?

The exact warranty duration isn't explicitly mentioned in the reviews. However, most surge protectors typically come with a one- to two-year warranty, which may apply to this product.

Usage Questions

How should I use this product?

The surge protector is designed to plug multiple devices simultaneously, such as phones, laptops, and gaming consoles. It is ideal for use in homes, offices, and gaming setups. Ensure you don't overload the power strip by plugging in too many high-wattage devices at once.

What accessories come with the product?

Some users mentioned that mounting screws come with the product, which is helpful for attaching the power strip to a wall or desk.

How should I maintain the product?

The braided cord reduces the chance of damage, but care should still be taken to avoid excessive bending or pulling. The power strip should be kept away from water and heat sources to ensure its longevity.

Performance Questions

What is the performance level of the product?

Users have generally praised the product's performance, noting its reliability and the convenient charging speeds offered by the USB-A and USB-C ports. It features 1680 Joules of surge protection, making it a reliable option for safeguarding electronics.

How durable is the product?

The braided cord and solid plastic construction are noted for their durability. Several users mention using the product for months or even years without any issues.

Price and Value Questions

What is the price of this product?

While specific prices aren't mentioned in the reviews, the surge protector is described as offering great value for its price, especially considering the number of outlets and USB ports.

How does the product’s price compare to similar products?

Based on user feedback, the product is considered to offer excellent value, particularly when compared to other surge protectors that lack the same number of USB ports or the quality of build.

Comparison Questions

How does this product compare to similar products?

Users frequently compare this surge protector favorably to others on the market, praising its well-spaced outlets, the addition of USB ports, and its overall build quality. It is seen as better than many basic power strips due to these features.

What are the biggest differences between this product and its competitors?

The recessed, flat plug, multiple USB ports, and braided cord are standout features that differentiate this surge protector from others. The space-saving design is also noted as a significant improvement over traditional models.

User Reviews and Feedback Questions

What do users think about this product?

Overall, users are very satisfied with the product, frequently citing its build quality, convenient layout, and additional USB ports as major positives. Most users would recommend the product and many have purchased multiple units.

What are the most common issues users mention?

One minor complaint is that the wall plug is right-angled and fixed, which some users found inconvenient in certain setups. Some also noted that the USB-C port doesn’t support fast charging like Quick Charge 3.0.

What complaints do users have about the product?

A few users mentioned that the distance between outlets could be improved for larger plugs, and there were some reports of difficulty in wall mounting due to unclear screw spacing. Another user raised concerns about a lack of clear surge protection indicators on the device.

User Experience Questions

How is the user experience with the product?

The user experience is highly positive, with reviewers appreciating the thoughtful design, durability, and flexibility of the product. The combination of USB and AC outlets provides a streamlined charging experience for various devices.

What are the most common challenges encountered with the product?

Some users faced challenges with plugging in large adapters due to the outlet spacing, and others had trouble wall-mounting the device because of unclear screw placement.

Warranty and Support Questions

What kind of warranty comes with the product?

Specific details on the warranty are not provided in the reviews, but most surge protectors come with a standard warranty of one to two years.

What should I do if I have a problem with the product?

For any issues, customers should reach out to the manufacturer’s customer support team, which is typically accessible via the product manual or packaging.