Product Features

The product is primarily made of aluminum alloy, providing a sturdy and durable structure. It includes waterproof features, making it suitable for outdoor use in different weather conditions. The battery case is noted for its hard texture and fine workmanship, as well as its resistance to high temperatures and wear.

The product dimensions are 390mm x 110mm x 75mm, which is typical for e-bike batteries in this category.

The battery comes in a range of voltage and capacity options, including 24V, 36V, and 48V, with capacities of 8AH, 10AH, 13AH, and 15AH, making it compatible with motors ranging from 250W to 750W.

There are 4 LED power indicators, with each light representing 25% of the battery's remaining power.

It includes an on/off switch, a portable handle, and a key lock for added security.

Usage Questions

The product is designed to power electric bicycles and is compatible with motors from 250W to 750W.

It should be used under proper storage conditions to prevent overheating or overcharging. Users should be cautious when connecting the battery, as incorrect wiring may lead to functionality issues.

The battery comes with a charger, keys for the lock, and LED indicators to display charge levels.

Proper care involves avoiding exposure to extreme temperatures and ensuring the battery is not over-discharged.

The product may require adjustments or wiring modifications, depending on the bike model, as some users have experienced difficulty fitting the battery to their bike’s frame.

Performance Questions

The product offers high performance, especially for its price range, with some users reporting excellent battery life and power output. However, a few users noted that it does not perform as well as original manufacturer batteries in terms of longevity or power retention.

The battery has been noted for holding a charge well, but performance can vary depending on the specific bike and motor setup.

Some users experienced issues with voltage consistency, with reports of reduced voltage in certain batches (e.g., 39V instead of the expected 42V).

Charging time is generally standard for e-bike batteries, with full charges typically taking several hours. The built-in Battery Management System (BMS) helps to prevent overcharging and short circuits.

Price and Value Questions

The product is competitively priced, and many users consider it a good value for the features and durability it offers.

Some concerns about product quality and consistency were raised, particularly regarding performance compared to higher-end batteries like those from Samsung or Panasonic, which might be reflected in the pricing.

Comparison Questions

When compared to original e-bike batteries, this product may not always match the exact power or longevity, as highlighted in reviews. Some users pointed out differences in voltage or power output.

The product’s biggest advantage is its affordability, but users should be aware of potential quality variations, especially regarding the use of generic cells instead of branded ones like Samsung or Panasonic.

User Reviews and Feedback:

Many users appreciated the product for its easy installation and compatibility with various bike models, though some modifications may be needed.

Some common issues include incorrect voltage levels and connectors that do not fit their bikes without adjustments.

The strengths of the product include its sturdy construction, good battery life under normal conditions, and the fast customer service provided by the seller. However, users have raised concerns about potential quality inconsistencies, particularly with the cells used inside the battery.

A few users also mentioned that the battery did not hold a charge as expected, leading to faster depletion during rides. However, others found the product met or exceeded expectations for short to medium distances.

Product Development Questions

User feedback highlights the need for better quality control and clearer product descriptions regarding the type of cells used (e.g., Samsung or Panasonic versus generic).

The seller has been responsive in addressing customer issues, such as replacing incorrect items or providing refunds.

User Experience Questions

Users generally find the product easy to use, with straightforward charging and installation processes, though some have encountered issues with fitment and connector compatibility.

The battery works well for daily commuting and medium-length rides, but performance can vary, particularly under heavier loads or longer rides.

The user-friendly features, such as the LED power indicators and key lock, are appreciated, though the product’s overall durability remains a point of concern for some users.

Warranty and Support Questions

The product comes with a 1-year warranty, and customer support has been noted as responsive, especially when dealing with product returns or replacements.

Users are encouraged to contact customer support if any issues arise, such as performance inconsistencies or defective units. The seller has been accommodating in resolving issues promptly, which is reassuring for buyers.