Product Features

The thermostat is praised for being easy to install, though a C wire is required for proper setup. This can be a challenge for older houses that do not have one, requiring an additional wire pull.

Users note that the thermostat has remote control functionality, allowing them to adjust the house temperature from anywhere via their phone. This is particularly useful for frequent travelers.

The product is compatible with the Honeywell app, which provides smooth control of heating and cooling systems. However, some users mentioned the app setup can be easier on a laptop than a phone.

It is a smaller unit than expected based on product pictures, but users appreciated its compact size.

The device allows switching between Fahrenheit and Celsius, although some users struggled to display Celsius and found no straightforward solution.

Usage Questions

The thermostat is suitable for regular household heating and cooling control and offers mobile app integration to adjust temperatures remotely.

One review noted the thermostat didn’t have standard mounting holes or a footprint large enough to cover a standard electrical box, which may be an issue during installation. Honeywell provides a cover plate adapter for such cases, but some users found the price excessive for a simple piece of plastic.

Setup is mostly user-friendly, with clear instructions. However, some users faced challenges connecting the thermostat to their home system without professional help, especially in older setups.

Performance Questions

The thermostat performs well for managing home heating and cooling, especially with the app-based control. The remote access feature is a highlight for users who travel often or prefer adjusting temperatures from their phone while relaxing.

Users report the thermostat functions as expected, though there have been occasional issues with defective units, such as incorrect temperature readings or malfunctioning screens.

Some users found the touch sensitivity of the screen slightly lacking, requiring repeated taps to register inputs.

Price and Value Questions

There is a general consensus that the thermostat offers good value for its features. However, some reviews expressed frustration with the additional costs, such as needing to buy a cover plate for mounting issues or facing replacement costs for defective units shortly after the warranty expired.

Compared to competitors, the product is viewed as a solid option for those looking for smart thermostat functions, especially given its compatibility with the Honeywell app. The value is higher when the app works flawlessly and the unit is installed without issue.

Comparison Questions

Compared to similar products, this thermostat is appreciated for its ease of use, especially for those already using Honeywell systems. However, the lack of clear instructions for certain features, like switching to Celsius, and the need for additional installation parts like a cover plate, slightly detracts from its appeal.

The main con mentioned by users is the occasional quality control issue, such as faulty temperature sensors or units that stop working shortly after the warranty ends.

User Reviews and Feedback

User feedback is generally positive, with many noting the ease of installation (assuming a C wire is available) and the convenience of app-based control.

Common issues include challenges with installation due to missing mounting holes or plate coverage, lack of clear instructions on switching temperature displays, and occasional faulty units that had to be replaced.

Despite a few technical issues, most users recommend the product for its remote control functionality and integration with Honeywell's app, allowing seamless control over the home environment.

Warranty and Support Questions

The product comes with a limited warranty, but some users had negative experiences with Honeywell’s customer support, especially when seeking help after the warranty period ended.

Support through Honeywell's customer service was described as difficult to access, with several users struggling to get the necessary assistance or replacement for faulty units. However, Amazon was quick to handle returns and replacements for those purchasing through their platform.

This detailed analysis synthesizes user feedback and common product concerns, offering a clear view of both the thermostat's strengths and areas for improvement.